Travel Industry Translation Solution

Instant Translation for Smooth Travel

From ticket counters to rental desks, ILA ensures seamless communication with travelers in 200+ languages—no apps, no delays.

ILA is the Best Translation Solution for the Travel Industry

Seamless Communication for Airports, Car Rental Agencies, Bus Terminals and more!

Airports, Customs, Passports

Airports handle millions of passengers daily, many navigating unfamiliar languages. ILA delivers 24/7 real-time translation in 200+ languages and dialects—like Cuban Spanish, Argentine Spanish, or regional Chinese—via a dedicated double-sided device. No need to share personal phones. Use ILA device, or passengers can opt to connect securely to the ILA platform using their own devices, ensuring seamless assistance at check-in counters, boarding gates, customs, and more.

Scenario: A Spanish traveler struggles with customs forms. With ILA, officers clarify requirements in their specific dialect instantly, speeding up lines and ensuring compliance. Tailored for the travel industry, ILA translates specialized jargon—think “baggage claim” or “boarding pass”—accurately, avoiding confusion from slang or generic terms.

Plus, ILA is ISO-certified and HIPAA-compliant, safeguarding sensitive passenger data. Equip your team with a secure, standalone solution built for precision. Schedule Demo or Learn More.

Car Rental Agencies

Car rental services cater to a high volume of international travelers. Miscommunication can lead to confusion, delays, or disputes. Through a standalone, dual-sided device, ILA provides round-the-clock translation in over 200 languages and dialects—think Mexican, Spanish, Brazilian, Portuguese, or Chinese. ILA helps staff clarify contracts such as rental agreements, insurance options, and terms and conditions.

Scenario: A German car renter questions insurance terms. ILA instantly translates the details in their dialect, avoiding mix-ups and speeding up the process. Tailored for car rental agenices, ILA nails industry terms—like “mileage cap” or “fuel policy”—ensuring clarity over generic phrasing or slang.

ILA also helps with reservation assistance, on-the-spot issues such as roadside assistance, or disputes about charges and damages.

Certified ISO and HIPAA-compliant, ILA protects customer info while delivering a smooth, secure experience. Arm your staff with a dedicated tool for precision and efficiency. Schedule Demo or Explore More.

Train Stations

Train stations are vital hubs, connecting countless multilingual travelers daily. ILA provides 24/7 translation in 200+ languages and dialects—like Parisian French, Indian English, or Chinese traditional or simplified—through a dual-screen device. Staff use it independently, no personal phones needed. Passengers opt to connect to the ILA platform with their own devices, or use the guest side of the double-sided ILA device. This streamlines ticketing, platform guidance, and more.

Scenario: An Italian traveler misunderstands a route. With ILA, staff instantly clarifies in their dialect, cutting confusion and improving passenger satisfaction. Tailored for rail, ILA nails terms like “platform change” or “express line,” boosting safety and operations by translating schedules, routes, and emergency instructions precisely.

ISO-certified and HIPAA-compliant, ILA safeguards data while empowering any staff member to assist—helping passengers reclaim lost items or grasp critical safety info fast. Enhance service and security with this standalone tool. Schedule Demo or Discover More.

Bus Terminals

Bus terminals bustle with travelers—tourists, immigrants, and locals—speaking a mix of languages. As routes expand and draw global visitors, adapting to this diversity is key. ILA delivers 24/7 translation in 200+ languages and dialects—like Québécois French, Nigerian English, or Tagalog—via a dual-screen device.

Staff use ILA without sharing their personal phones, while passengers can opt to use the guest side of the ILA device or link to the ILA platform with their own devices, smoothing interactions at ticket windows, boarding areas, and beyond.

Scenario: A Portuguese speaker asks for directions. ILA conveys the route in their dialect instantly, easing frustration and speeding service. Crafted for bus travel, ILA tackles terms like “transfer point” or “fare zone” accurately, cutting miscommunication over schedules, tickets, or safety protocols.

ISO-certified and HIPAA-compliant, ILA keeps data secure while enabling staff to respond quickly, boosting satisfaction and making terminals welcoming and efficient. Equip your team with a standalone solution for accessibility. Schedule Demo or Discover More.

Money Exchange Offices

Money exchange offices need to stay competitive and provide accurate transactions while preventing fraud. ILA is key to survival in this bustling and complex market because ILA ensures clear communication during transactions, avoiding misunderstanding about amounts, rates, and fees. With ILA, any staff member can serve diverse customers quickly and accurately, driving smoother transactions and greater satisfaction

ILA’s real-time translation boosts efficiency and broadens customer reach, helping your business thrive amid fierce competitors taking market share, such as other localized money exchange offices and online alternatives.

Hotels & Lodging

Hotels and lodging companies must expand reach to international and multilingual travelers to drive revenue and loyalty in an industry fueled by guest experience. ILA enhances hotels and lodging by providing 24/7 real-time translation and multilingual support, enabling staff to assist diverse guests swiftly and accurately.

This streamlines check-ins, resolves inquiries, and boosts satisfaction—vital in a competitive U.S. market where standout service wins bookings and rave reviews.

Why ILA Stands Out in the Travel Industry

ILA redefines translation for travel with a dedicated dual-screen device—no apps, no personal phones required. Staff engage directly, or travelers connect securely to the ILA platform using their own devices, keeping interactions private and smooth. With 200+ languages and dialects—like Québécois French or Haitian Creole—ILA goes beyond basics, mastering industry terms such as “fare zone” or “check-in deadline” with precision, not slang.

Certified ISO and HIPAA-compliant, it protects sensitive data while empowering any team member to assist instantly—no multilingual hires needed. Unlike generic tools, ILA adapts to your business, delivering clarity and trust where it matters most.

Key Features of ILA for Travel Industry

Standalone, Double-Sided Device: Designed with a dedicated host and guest sides, ILA makes it possible for no-phone-sharing for privacy and convenience.

Platform Flexibility: Passengers have the option to link via their own devices to the ILA platform.

Dialect Depth: ILA offers several dialects within same language such as: Québécois French, Indian English along with 15 English dialects, and 21 Spanish dialects like Mexican Spanish, Cuban Spanish, Colombian Spanish. These are just to name a few. Visit our ILA language list page to see if the dialect you need is on there.

Jargon Precision: ILA can be programmed to translate industry-specific terms to ensure accuracy in translation.

Compliance: ILA is ISO certified and HIPAA compliant.

Ease for Staff: ILA reduces reliance on hiring specialized staff and does not require staff to share their personal devices like they would with Google Translate.