We are excited to release an updated version of ILA that adds new languages and voices as well as an improved and user friendly main Host Page. When you see option to update ILA please follow prompts to update. Below is the new user guide and if any questions please reach out to support@translatelive.com!
New ILA Update Version 4.4.4 Release.
This release currently being rolled out as of 4/26/24 and includes some new voices for text to speech.
ILA – The Instant Language Assistant Capabilities Statement
The ILA Pro by TranslateLive allows any two people to easily and instantly have a natural conversation that is transcribed and translated in real-time in over 120 languages and dialects.
Live Language Translation
Speech to Text, Text to Speech, Speech to Speech
Under 5 seconds to start communicating
120 Languages and accents
Ability to control language display order
Entire interface changes to chosen language
Speech to Text & Text to Speech
Ability to instantly see your own text and verify accuracy
User can speak, spell out loud or type
Text to Speech allows other users text to be instantly read aloud
Disabilities Access
Deaf, Hard of Hearing, Blind, Low Vision, DeafBlind, Mobility
Security and Privacy
All communication to and from is Encrypted
Private conversation and no data is saved by provider
HIPAA compliant
Accents/Dialects
Ability to choose accent for several common languages
Provides higher accuracy for Speech to Text
Higher user satisfaction when seeing their own accent
Remote 1 to 1 Connectivity
Each ILA has a web link for remote access
3 ways to connect. URL, Website with code, QR code
Provides buffering and Queuing
Remote Broadcast Ability
Second link supports large numbers of users connecting to device in different languages and all will see the text in their own language
Live Interpreter
Ability to add a live interpreter via audio or video
Supports access to interpreters in 250 languages including Sign Language
Ability to program ILA to use customers’ existing language provider for live interpreting
Ability to have calls to go to customers’ in-house interpreters first
Accessibility Controls
Change color, font, size, background
Ability for Host to control both microphones
Add on device support
Braille Displays
External speakers and microphones
Other accessibility bluetooth devices such as loop, flasher, etc.
Pre-Programmed Phrases
Ability to pre-program phrases for the most common interactions
Ability to add the entire business process for faster interaction times
Support and updates
Product is supported
Ability to be open or locked in kiosk mode
Continuously improves without need for updates as technology is in the cloud
Auto-updating of apps with a single click
Mobile Device Management ability for large managed deployments
It contains a long charging cable with y cord with the right angle that fits into the slots on the ILA if you want to keep it plugged in during the day. Please ensure that both devices are charged properly so there will be no issues throughout the day. You can verify by looking at the battery icon on the device’s status bar on the upper right to see it is charging (it would appear with the battery icon along with the lightning icon inside).
When you are using the ILA device, please make sure the stand’s stance is wide open to secure the upright position and prevent the risk from falling. If you are not using them, you may close the latch and properly secure it somewhere safe.
Before you can start using the ILA for the day, make sure you place the ILA device where you can see the ILA device clearly without any obstruction such as desk stand, objects around the ILA device, and such. It should be the same as the Guest side.
When you are in the room, be aware of the potential noise environment that may hinder the ability of the ILA to do the speech to text. However, the ILA has a unique ability to recognize the sound and filter out the noise but to maximize the ILA’s speech to text performance, it is best to ensure that the only noise is coming from a person’s voice.
Also, if you are in the session room, press the button and speak slowly and clearly to ensure that the speech to text will function at its best. Please observe your own room to make sure that the text is coming out correctly. Keep in mind, if you pause, the sentence line will break into the next line.
When you are done using the ILA device for the day, please ensure that the device’s power is off and store it somewhere secure. The charger cord should be with the ILA device. Also, it is best to have an additional accessory such as wireless keyboards, handsets, or even external speakers to be placed somewhere all together.
Please ensure that the ILA device is connected to WiFi or hotspot all of the time. You can observe the WiFi icon on the upper right to ensure that the device is connected to WiFi. Always check the WiFi icon before you can use the ILA. Without any internet, the ILA will not work. If there is no WiFi, check to make sure the device settings enable the WiFi. If not, please contact your network administrator.
If you have any additional devices such as a wireless keyboard or an external speaker that is connected to Bluetooth, be sure to check the Bluetooth icon on the status bar (upper right) to ensure that it is connected. If there is no icon, please double check to see if your settings allow the device to be connected with Bluetooth.
The ILA device has several advantages over using Google Translate. All of the items listed below are all advantages the ILA device has that Google Translate does not have.
Privacy and Security
All communication to and from the ILA is encrypted and private. No data is mined and no information is saved by the ILA or the TranslateLive platform.
Accessibility
ILA provides access for those with Disabilities. The device can be used by the deaf, hard of hearing, deaf-blind, blind, low vision as well as those with speech and mobility disabilities.
Capability and Usability Advantages
ILA provides the ability to bring on a live interpreter in over 250 Languages
ILA allows both parties to see their own text in real time. Both people immediately know if it understood them correctly and if not, the user can re-speak, spell out loud or type.
ILA allows for someone to connect remotely and have a live translated conversation. The two people using it don’t need to be in the same physical location.
ILA provides a broadcast mode allowing a single speaker’s voice to simultaneously be translated to thousands of users in their own language in real time.
ILA is always on, always connected and ready to use. Takes less than 5 seconds to start a conversation.
ILA doesn’t require the passing back and forth of a device.
ILA allows the customer to choose their language on their own side of the device.
ILA allows both people to speak at the same time as opposed to only one person at a time.
ILA can be placed on any size counter top and be secured using a K-lock.
ILA allows for pre-configured phrases allowing faster interactions.
The ILA Web Host can be accessed from www.123ila.com/login
Will ask for set up code you received when purchased ILA Web Host
The host account comes with a unique room code shown on the main host screen like an ILA Pro.
There are 3 ways for someone to connect to your room on app
1. Have them go to www.123ila.com and enter your room code
2. Click the QR code and print or display it. The other person can scan with their camera.
3. Click the QR code icon then click the copy button. This will copy the full room link to the clipboard where you can paste it in a text, email or another communication app to share it.
